Guides for dental offices
Plain-language guides for front desks and office managers who post insurance payments. The facts in each guide link to their public sources: CMS, X12, CAQH CORE, Nacha and the ADA.
- EOB, ERA and EFT, explained
What an EOB, an ERA (the 835) and an EFT are, why the deposit and the remittance arrive separately, how to match them by trace number, and what to do about virtual card payments.
- Reading the codes on a dental EOB
What CO, PR, OA and PI mean, the claim adjustment reason codes (CARCs) and remark codes (RARCs) dental offices see most, and how to post them, with a worked example.
- How to post a dental insurance payment
A practical checklist for posting dental insurance payments in any practice management system: matching the deposit, posting line by line, denials, partial payments, overpayments, coordination of benefits and end-of-day reconciliation.